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Home IT Services Policies, Procedures & Guidelines
 

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POLICIES, PROCEDURES & GUIDELINES

POLICIES

  • Definitions – Abbreviations – Terms
  • Acceptable Use Policy
  • Acceptable Use Agreement Frequently Asked Questions
  • Bring Your Own Device (BYOD) and Mobile Device Policy
  • Procedures and Implementation for BYOD and Mobile Devices
  • College Personnel Data Confidentiality Agreement
  • Data Owners – Custodians
  • Cayuga Computer Labs and Classroom Software Request Policy
  • Technology Hardware and Software Disposal Policy
  • VHS Tape Policy

 

PROCEDURES

  • Computer Shutdown Recommendation
  • Telephone and Videoconferencing Policy and Procedures
  • Video Conferencing Room Locations
  • How To Password Protect A Word or Excel 2010 or 2013 Document Using Built-in Office Encryption
  • Student Technology Fee Program Details
  • Student Technology Fee Application Form

 

STANDARDS

  • Cayuga Office Computer Equipment and Software Provision and Replacement Scheme
  • General Campus Upgrade Scheme for Microsoft Operating System and Office
  • Handling of Copier and Multi-function Device Leases

TECH HELP

  • IT Services and Support
  • Student Resources
  • Employee Resources
  • Request Forms
  • Policies, Procedures & Guidelines
  • Employee Training
  • Personal Use Technology Purchases
  • IT Staff Directory

NEED TECH SUPPORT?

If you need technical support, please contact our Help Desk. You can submit a support request ticket by using our Help Desk Portal. You can also call 315-501-1993 for support.
Help Desk Portal
You can submit a support request ticket by using our Help Desk Portal.
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