The Office of Accessibility Resources (OAR) is committed to ensuring that students with disabilities receive the accommodations to which they are entitled. Current students who have any questions related to their accommodations are encouraged to reach out to OAR staff. Please see our contact information below:

Dr. Karen Grella
Accessibility Specialist
315-593-9323 or 315-294-8633

Heather Crofoot
Instructional Assistant (Fulton)

Jeanne Shaw
Instructional Assistant (Auburn)


Students need to meet with the Accessibility Specialist each semester in order to set up their accommodations. Students are highly encouraged to schedule their accommodations meeting at the beginning of each semester. Please note: Accommodations can be reevaluated at any time during the semester.

Online students requesting accommodations need to contact the Office of Accessibility Resources each semester to discuss accommodations with the Accessibility Specialist.

In order to receive accommodations in their courses for each semester, students are responsible for discussing their accommodations with their instructors and giving them copies of their accommodation letters.



  • For accommodations that involve use of a computer or private location, schedule an exam time prior to exam date with Office of Accessibility Resources staff Jeanne Shaw (Auburn) or Heather Crofoot (Fulton).


  • Students will receive electronic copies (PDF) of the notes requested via their Cayuga email within 24 hours of class time. Students should check their Cayuga email regularly.


  • Students must provide a copy of their textbook purchase receipt to the Office of Accessibility Resources staff before there are issued copies of their textbooks in e-text format (pdf).
  • Software is available through the Office of Accessibility Resources for reading E-text aloud as well as for scanning and reading other print and online course materials. Students may choose to download their own text-to-speech software. NaturalReader provides a free version of their software at



  • Accessible furniture including desks, tables, and chairs will be provided to students with appropriate documentation of disability-related needs.
  • Contact the Office of Accessibility Resources as soon as possible to arrange for accessible furniture accommodations.


  • According to the Americans with Disabilities Act (ADA), “service animals” are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Cayuga Community College follows the provisions of the ADA by permitting service dogs on campus.
  • Individuals who require the use of a service animal are not obligated to register with the Office Accessibility Resources, but are encouraged to do so in the event of any issues or concerns.