Access Blackboard, Cayuga’s online learning network, and bookmark the site for future use.
Log in, and read the messages on the left side for news and general information. Your Blackboard username and password are identical to your Cayuga username and password.
Review your class schedule in myCayuga to verify start dates. If a course is not listed in Blackboard, you may have been de-registered for non-payment. Contact the Business Office for additional information.
The following desktop browsers are tested for the current version of Blackboard. It is strongly recommended that you use the current release of Firefox for Windows or Mac OS X.
- Mozilla Firefox – Download
- Microsoft Internet Explorer 8, 9, 10 or 11– Download
- Microsoft Edge – Download
- Google Chrome – Download
- Apple Safari – Download
BLACKBOARD FOR MOBILE DEVICES
If you have a smartphone or tablet, you can access Blackboard by using the Blackboard™ application. See Access to Blackboard.
SUNY Online Help Desk ( 1-844-673-6786)
If you need help accessing your course, sending assignments, requesting a password or with other technical issues, contact the SUNY Online HelpDesk at 1-844-673-6786 during the following hours (Eastern time), or visit their support website at https://online.suny.edu/help/.
|Monday – Thursday||8:00 a.m. – 9:00 p.m.|
|Friday||8:00 a.m. – 5:00 p.m.|
|Saturday||10:00 a.m. – 8:00 p.m.|
|Sunday||10:00 a.m. – 9:00 p.m.|
ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES
Required course materials are listed in the course description, which can be accessed via myCayuga. Visit or call Cayuga’s Bookstore on either campus to purchase course materials. Purchases via telephone will be shipped or set aside for pick-up. You can also purchase course materials from other sources.
Attendance in an online course is defined as an active post or submission within the course including discussions, written assignments, and tests. This standard will be used to determine all attendance issues, including but not limited to, never having attended reports, last date of attendance, and involuntary withdrawal from a course due to lack of attendance.