SCHEDULE OF CLASSES
HELP DESK/SOFTWARE CONCERNS
Section: CS 082-701
Credits: 1 credit hours
Availability: 17 (Capacity: 20)
Online Study (Asynchronous)
Study online anytime; no mandatory meeting time
Prerequisite: BUS 225 or MS Office applications experience. Overview of the knowledge, skills, and concepts of typical help or support desk functioning. Also introduces selected technical problems and solutions as well as discussions of technical communications.
INTERESTED IN TAKING THIS COURSE?
There are several ways to register for this course, depending on the type of student you are. If you wish to attend Cayuga as a first-time student seeking a degree, you can review the Admissions process to get started. If you are a returning Cayuga student from the previous semester, you can log into your myCayuga account and self-register. If you are interested in taking this individual course for transfer credit, view our Non-Degree Student page for information on how to register.
TEXT BOOK INFORMATION
By clicking the button above you will be taken to Cayuga’s official bookstore website to review what books are required for this course.
Additional information could contain the following:
Prerequisites and requirements, learning objectives, other books and materials required, or any other additional course materials.