SCHEDULE OF CLASSES
HELP DESK/SOFTWARE CONCERNS
CRN: 32373
Section: CS 082-701
Credits: 1 credit hours
Availability: 19 (Capacity: 20)
Dates: 03-16-2026 – 05-08-2026
Instructor: Joshua Rogalski
SCHEDULED MEETING TIMES:
Online Study (Asynchronous)
Study online anytime; no mandatory meeting time
COURSE DESCRIPTION
Prerequisite: BUS 225 or MS Office applications experience. Overview of the knowledge, skills, and concepts of typical help or support desk functioning. Also introduces selected technical problems and solutions as well as discussions of technical communications.
INTERESTED IN TAKING THIS COURSE?
There are several ways to register for this course, depending on the type of student you are.
- If you wish to attend Cayuga as a first-time student seeking a degree, you can review the Admissions process to get started.
- If you are a returning Cayuga student from the previous semester, you can log into your myCayuga account and self-register.
- If you are interested in taking this individual course for transfer credit, view our Non-Degree Student page for information on how to register.