EMPLOYEE VOICE MAIL

AVAYA VOICEMAIL INSTRUCTIONS FOR AUBURN CAMPUS

SETTING UP YOUR VOICEMAIL FOR THE FIST TIME

  1. Call the voicemail system by dialing 2448
  2. Enter your 4-digit phone extension
  3. Log in by entering the default password: 2468 and then press the # key
  4. Create your new password by entering a 5-digit password and then press the # key
  5. Confirm your password by reentering it, and then press the # key
  6. Create a greeting by pressing 3 to administer greetings
  7. Press 1 to select greeting 1
  8. Speak your greeting at the tone
  9. Press 1 to complete recording
  10. To review your greeting, press 2 3
  11. Press the # key to approve your greeting

RECORDING GREETINGS

You can record multiple greetings (up to 9) and activate different greetings for various situations – i.e. vacations, sick days, etc.

To record your name:

  1. When you access your voicemail you name is used in certain announcements.
  2. Call the voicemail system: 2448
  3. Log in: using your 5 digit password
  4. Press 5
  5. Press 5 again and then record your name
  6. Remember to press the # key to approve

Any questions, call X2295 or email Bruce Walter at walterb@cayuga-cc.edu.

RIVER GLEN AND CISCO PHONE VOICEMAIL INSTRUCTIONS FOR FULTON CAMPUS

  • Voice Mailbox numbers are the same as your 4-digit extension number
  • Internal Voice Mail Access Number: Press Message Button

SET UP PERSONAL VOICEMAIL BOX

  1. Press the Message Button (envelope)
  2. When prompted, enter password of 12345
  3. Follow prompts to change your password, record your name and personal greeting

HOW TO CHECK VOICEMAIL FROM YOUR PHONE

  1. Press the Message Button (envelope)
  2. Enter your password

HOW TO CHECK MESSAGES FROM ANOTHER CISCO PHONE ON PREMISES

  1. Press the Message Button (envelope)
  2. Press the * key
  3. Enter your ID Number (same as your extension number)
  4. Enter your password

HOW TO CHECK VOICEMAIL OFF SITE AND NON-CISCO PHONES

  1. Dial 315-592-4143
  2. Press the * key
  3. Enter your ID Number (same as your extension number)
  4. Enter your password

VOICEMAIL HELPFUL HINTS

  • To bypass a voicemail greeting, press the # key while listening to the greeting
  • To back up one menu at a time, press the * key
  • While listening to a message, press 7 to rewind, 8 to pause or 9 to fast-forward