GET STARTED

Access Blackboard, Cayuga’s online learning network, and bookmark the site for future use.

Log in, and read the messages on the left side for news and general information. Your Blackboard username and password is identical to your Cayuga username and password.

Review your class schedule in myCayuga to verify start dates. If a course is not listed in Blackboard, you may have been de-registered for non-payment. Contact the Business Office for additional information.

Any changes to your schedule will be reflected by 8 PM that evening. Contact the Registrar’s Office at 315-294-8516 or registrar@cayuga-cc.edu if registered courses are not listed.

 

BROWSER COMPATIBILITY

The Blackboard system may encounter technical problems with Internet Explorer 6.x for Windows. We recommend you download:

 

BLACKBOARD FOR MOBILE DEVICES

If you have a smartphone or tablet, you can access Blackboard by using the Blackboard MobileLearn application. See Access to Blackboard.

 

TECHNICAL HELP

Open SUNY Help Desk (1-800-875-6269)

If you need help accessing your course, sending assignments, requesting a password or with other technical issues, contact the Open SUNY HelpDesk at 1-800-875-6269 during the following hours (Eastern time), or visit their support website.

Monday – Thursday 8:00 a.m. – 9:00 p.m.
Friday 8:00 a.m. – 5:00 p.m.
Saturday 1:00 p.m. – 5:00 p.m.
Sunday 1:00 p.m. – 9:00 p.m.

 

ACCOMMODATIONS FOR STUDENTS WITH DISABILITIES

Requests for accommodations in online classes must be made through the Office of Accessibility Resources. See Documentation Guidelines for more information.

 

COURSE MATERIALS

Required course materials are listed in the course description, which can be accessed via myCayuga. Visit or call Cayuga’s Bookstore on either campus to purchase course materials. Purchases via telephone will be shipped or set aside for pick-up. You can also purchase course materials from other sources.

 

ATTENDANCE POLICY

Attendance in an online course is defined as an active post or submission within the course including discussions, written assignments and tests. This standard will be used to determine all attendance issues, including but not limited to, never having attended reports, last date of attendance, and involuntary withdrawal from a course due to lack of attendance.