WEBVTT

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Hi, I'm Chris Motto

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writing in tutorial
support coordinator.

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Hello, I'm Dr. Karen
Grella and I'm

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the Accessibility Specialist on

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the Auburn and Fulton campuses.

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Today, we're going
to talk to you about

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how to talk to your professors.

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As we're going through the
first couple of slides,

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be thinking about what topics or

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issues might students need

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to talk about with
their professors.

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Could be a range of
different things

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and we'll go over
them in a second.

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Be thinking about that.

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This is a cartoon that I found.

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I thought it was
relevant to the topic.

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It says I'm a college
professor, Jason,

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you need to ask
someone else if you

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want advice about
the real-world.

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Here is a student
coming to talk to

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his professor about
real-world advice.

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That could be one of
the things that you

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feel like you want
to talk about.

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We'll go through
some of those now.

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There's a variety of
different topics that

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students might want to talk
to their professors about.

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Class material is a big one.

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Not understanding something,

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questions about assignments,
things like that,

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grades, that might be a big one.

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I'd like to talk about my grade.

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I'd like to talk about
where my grade is at,

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how I can increase my grade,

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extra credit, all
that type of stuff.

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Clarifications on when
something might be due

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in terms of an
assignment attendance.

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Students might need to talk
to the professors about

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why they've missed class or

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if they're going to miss class,

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or just general questions about

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do you take attendance,
things like that.

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Some students may need to talk
to their professors about

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disability-related
accommodations and what

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goes along with that.

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We may have students that
are athletes and they

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need to talk about
athletic topics.

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Maybe they have a
game and they need to

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talk with their
instructors about

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missing class, things like that.

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It could also be peer
or classmate concerns.

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That might be another topic.

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Maybe there's another student

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in the class and you are having

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some concerns or things like
that and personal issues.

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Like our cartoon said,

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some instructors,
that's not the place.

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Then they'll let you know that.

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But they'll also point
in the right direction.

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Hopefully have some
resources where you

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can talk about personal issues.

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That's a brief look at its
different general topics.

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Really, there are three ways

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that a student can communicate
with their professors.

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There are at least
three general ways

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that we're going
to focus on today.

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The first is email or
we have Blackboard.

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We use Blackboard. Course
Messenger in Blackboard,

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it looks like email.

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That would be your
written communication.

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In-person, could be
before or after class,

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could be during office hours.

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But that in-person communication

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or it could be in-person
but through Zoom

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or another video conferencing
platform that could also

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be before or after
class or schedule time.

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Chris is going to talk
to us a little bit about

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the writing components
of communication.

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She's going to start with

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email or Blackboard
Course Messenger.

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Obviously, this is making
light of a situation,

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although I'm sure you

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have seen this in your
classrooms where people are

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texting or emailing a professor
using their cell phones.

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I want you to be mindful
if you are doing that,

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if your messaging your professor

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obviously you wouldn't
be texting them.

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But if you are emailing your
professor from your phone,

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that's a place where
students often make errors.

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We want to talk a
little bit about that.

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We'll look at the next slide.

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Before you hit send,
ask yourself if

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your emails look like

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and we're going to
show you a few here.

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These are actual emails that
were sent to professors.

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Ms. W, exclamation.

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Wazzup? Girl, tell
me what we have to

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do for Friday because I take

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three classes and work

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15 hours a week and I
don't have time to get

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to a computer to
look nuff thing up.

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I really liked your class
because you're funny.

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Let me know because I'm a
really good student and

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need a A in your class.

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No signature. I think while
you may chuckle at this,

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as I said, this was
an actual email.

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Wazzup girl is probably
not the best way to

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address your professor or

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anybody who is an
authority in your life.

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Someday it's going to
be, or could be a boss.

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You want to give them the
respect that they deserve.

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You don't have to
necessarily like

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them to know that they are

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an authority figure
and so you should

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speak to them in that way.

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Clearly, there are a lot
of errors in here that

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the classes is misspelled.

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Get, is misspelled.

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The don't does not have

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an apostrophe because
it's not spelled out.

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Your is spelled incorrectly.

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It's the wrong form of the word,

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really is missing and I
know it's supposed to be a

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shortened for
really R-E-A-L-L-Y.

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Then ultimately, no signature.

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What's humorous about this
is that I need to get a A,

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would be an an A.

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There's literally nothing about
this email that indicates

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a student who wrote something
like this deserves an A,

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this is not a message to
one of your best friends,

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or a pal,

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or somebody you've
met out at the mall.

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This is somebody who you
should be trying to impress.

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Somebody who you want to know

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that you are doing your
best in their class

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and that you don't see this as

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just a passing communication.

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The next one, Hey,

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I'm in your class this semester

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but have missed the
first four days

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due to some unexpected
problems with work and family,

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winking face, I would
like to make up

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the work if you can send me

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the syllabus and
all the handouts.

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Thank you. Also,

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if I miss any
important information,

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will we be needing the book
this semester because I'm on

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a budget L-O-L and
then T-H-X for thanks.

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There's lots of things
wrong with this.

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Clearly, the missing
capital letters.

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The use of the letter U for you.

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The reason that you

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go to your first week of

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classes is so that you
can get this information.

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Your professor is not
obligated to teach

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you separately and to give

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you all of the information
and they shouldn't

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be expected to do that either.

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Will we be needing the book?

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Yes. If the book has been
ordered, you need it.

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Did I miss anything important?

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Yes. They're not just

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standing up there
for the heck of it.

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They're there for a reason.

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Hey, even if it's a professor
who you know really well,

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that might be passable.

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Still, we know that this is

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at the very beginning
of a semester,

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and that is just not
a way to, again,

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impress the authority
figure in your class.

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Someday if it's a boss,

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just saying hey to them,

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they probably aren't going
to look to fondly on that.

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LOL, as I said, a quick message.

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This is somebody who you need

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important information
from and you should

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not be addressing them in
this way. Then the next one.

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What's up, Sherry, I left

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my tests in the back
of the classroom.

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I was hoping you could
pick it up and give

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me comments on it and also

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maybe make a study schedule

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for me so I know how to improve.

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I know you're busy, so thanks.

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The fact that the student

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addresses the professor by

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their first name is
not the issue in here.

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There are many people on

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campus who are fine
with that and,

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they'll let you know
how to address them.

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Generally, if you're not sure,

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then that's something that

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we'll be talking about as well.

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I left my test in the
back of the classroom,

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does not seem like

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the smartest thing
for a student to do.

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I was hoping you
could pick it up.

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The professor then it has to
go out of their way to pick

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up this student's exam.

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That's not their job.

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They're not there
to chase after 60,

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80,100 students and
all of their work.

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Give me comments on it is

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something that is great to
ask your professor to do.

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But your job is to make
an appointment with

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the professor and
not suggest to them

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that that's their job and they

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should just send it to
you when they're ready.

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This is a dialogue,

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college is dialogue,

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so when you go to class and
you speak with the professor,

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you want to be looking at them,

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you want to be having that
dialogue with them so that you

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can actually ask questions and

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communicate with
them so that you

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fully understand what's
expected of them.

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Make a study schedule for me is

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also not the professor's job.

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That's something
where you would come

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to the Learning Commons,

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where we are on both the
Auburn and Fulton campuses.

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Coming to see one of the tutors,

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the reading specialist, me,

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or one of the math specialist,

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or even one of our tutors,

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we can help you do that
with time management.

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Again, not the professor's job.

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If you went into the
professor and ask them,

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is there any way
you can help me go

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through this if they have
the time, they will,

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but asking them to do it on

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their own time is

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just something that
you should not

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ask and should not
be expected of them.

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I know you're busy, so thanks.

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Well, if you know they're busy,

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why are you sending the email?

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That's one of the
questions I would

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have asked this student.

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Again, focusing on capital
letters, punctuation.

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If you are writing a letter,

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an email to your
English professor,

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not capitalizing is not
going to help you at all.

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Some of the things
that we look at.

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I will also tell you,

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it doesn't even have to
be an English professor.

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Most professors, I know expect

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letters or emails that you have

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read and proofread and that

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looked like complete
sentences and not like

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you're just having
a texting party

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with some of your friends.

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Okay.

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Thank you, Chris.
I do want to say,

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and I think this we could also
have mentioned at the end,

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but certainly we
are both aware that

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there are some students that

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really struggle with writing,

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they struggle with spelling.

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I think going with that
before you hit send,

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it's okay to ask for help.

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If you are looking to
get some help and how

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do I write an email that

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doesn't look like I'm
texting my best friend,

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come down to the
Learning Commons,

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meet with the
writing specialists,

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meet with a tutor,

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and they can hopefully
help you with

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some tips and make sure you're

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using spell check
and all the things.

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Understanding that it is

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okay if you struggle
with writing,

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but be aware of that and use

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the resources that are
available to you to

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help make sure that you're
communicating professionally

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because it's not
going to end here.

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You'll be communicating
professionally

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as you move forward into the
next chapter of your life,

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whether that be college
or a job or so forth.

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It's a good way to get started.

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I'm going to transition
into meeting

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with your professors in
person or virtually.

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It's pretty much the same in
that you are face-to-face.

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Whether you're in the
same room or you're

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behind computers in
different places,

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these are more of
your face-to-face.

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I think also,

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regardless of whether
it's email or in person,

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just again, making
sure you're asking

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instructors how they
prefer to be addressed.

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Do they prefer Professor,

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Dr., Mr, Mrs?

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00:13:33.130 --> 00:13:37.045
Do they prefer you
use their first name?

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I would err on the side
of caution until you

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really know and use
something more professional,

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00:13:42.055 --> 00:13:45.025
professor is, you
can't go wrong.

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But some instructors will
tell you or you'll be able

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to see it in the communications

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that they already send you.

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If they send you an
email and at the end

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write Professor Grella,

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00:13:56.380 --> 00:13:58.660
like me, then that's
probably how I

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would be addressing her.

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You'll want to find out when
an instructor has drop-in

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office hours if you plan to

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00:14:05.680 --> 00:14:07.705
drop in, that's
really important.

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If it's something sensitive,

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however, you might want
to set up an appointment.

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00:14:12.295 --> 00:14:13.510
If you're going to talk about

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accommodations,
concerns about grades,

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00:14:17.155 --> 00:14:20.140
something personal, that's
why you've missed class,

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00:14:20.140 --> 00:14:22.450
you may not want to go
into office hours to

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00:14:22.450 --> 00:14:23.470
drop in because there could

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potentially be other students.

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Set up an appointment
to meet with them.

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00:14:28.180 --> 00:14:31.060
You can also email

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00:14:31.060 --> 00:14:32.740
an instructor and ask
them if they'll be

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00:14:32.740 --> 00:14:37.104
available to speak with you
before class or afterwards,

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keeping in mind that
instructors are

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00:14:38.620 --> 00:14:40.480
busy so they may not be able to.

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00:14:40.480 --> 00:14:42.235
But you could politely say,

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00:14:42.235 --> 00:14:44.320
if I came to class a
couple of minutes early,

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00:14:44.320 --> 00:14:46.135
would you have a moment
to speak with me?

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I don't think it hurts to ask.

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With the understanding
that they might say no,

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we need to make an appointment,

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00:14:52.570 --> 00:14:54.160
I have to be somewhere, I

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00:14:54.160 --> 00:14:57.050
get in right before, I
have to leave right after.

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Then so scheduling that time.

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Make sure that you are on time.

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If that's an in-person meeting
or if it's through Zoom.

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If you are asking an instructor

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00:15:11.590 --> 00:15:13.240
to meet with you in
times outside of

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00:15:13.240 --> 00:15:17.575
the classroom time or outside
of their office hours,

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00:15:17.575 --> 00:15:18.910
they don't want to be waiting on

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00:15:18.910 --> 00:15:20.710
the Zoom for you to come in.

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00:15:20.710 --> 00:15:23.140
Make sure it's a time
where you're free,

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00:15:23.140 --> 00:15:26.890
you're free of
distractions and all of

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00:15:26.890 --> 00:15:28.390
those things so
that you can have

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00:15:28.390 --> 00:15:32.305
a good productive meeting
with that professor.

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00:15:32.305 --> 00:15:34.270
If you know you need to cancel,

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00:15:34.270 --> 00:15:37.690
your kid is sick,
something else comes up,

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00:15:37.690 --> 00:15:39.565
you have to go to the
dentist, whatever it is,

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00:15:39.565 --> 00:15:40.450
make sure you're letting

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00:15:40.450 --> 00:15:41.980
your instructor know
as soon as you can,

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not five-minutes
before the Zoom.

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00:15:43.570 --> 00:15:46.735
Sorry, I can't make
it, I got to run.

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00:15:46.735 --> 00:15:47.830
Now, obviously if there's

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a huge emergency,
that's one thing.

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00:15:49.690 --> 00:15:53.320
But using these rules of
thumb about being on time,

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00:15:53.320 --> 00:15:54.730
making sure you let people

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00:15:54.730 --> 00:15:56.125
know if you're going to cancel,

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00:15:56.125 --> 00:15:57.940
I think are really helpful.

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00:15:57.940 --> 00:16:01.580
That's whether you're meeting
in person or virtually.

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00:16:02.010 --> 00:16:06.370
This is going along with
all of that. Be prepared.

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00:16:06.370 --> 00:16:08.920
If you do have
specific questions or

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00:16:08.920 --> 00:16:11.335
concerns or you have

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00:16:11.335 --> 00:16:13.570
course material you
need assistance with,

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00:16:13.570 --> 00:16:15.625
make that list in advance,

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00:16:15.625 --> 00:16:17.380
have that ready ahead of time

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00:16:17.380 --> 00:16:19.375
before you meet with
your professor,

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00:16:19.375 --> 00:16:21.190
and not just go in and say,

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00:16:21.190 --> 00:16:23.510
I don't understand any of this.

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00:16:23.670 --> 00:16:26.260
Again, as Chris mentioned,

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00:16:26.260 --> 00:16:28.240
they're not there
to reteach you all

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00:16:28.240 --> 00:16:30.220
of the material
that's in the class.

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00:16:30.220 --> 00:16:32.395
But you may have specific
questions about,

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00:16:32.395 --> 00:16:34.630
I'm really struggling with

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00:16:34.630 --> 00:16:36.955
this as I'm getting
ready to write my paper,

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00:16:36.955 --> 00:16:40.090
these concepts in
psychology or sociology,

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00:16:40.090 --> 00:16:42.100
or even could be math.

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00:16:42.100 --> 00:16:43.600
I mean, we have math resources,

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00:16:43.600 --> 00:16:46.965
but maybe you have a question
about something specific.

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Make sure you have
that ahead of time.

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00:16:49.560 --> 00:16:51.885
Again, make an appointment.

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00:16:51.885 --> 00:16:55.125
I think you can't go wrong
with making an appointment.

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00:16:55.125 --> 00:16:57.420
I would say if there's something

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00:16:57.420 --> 00:16:59.590
you want to talk about,
whether it's confidential,

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00:16:59.590 --> 00:17:01.015
if it's a quick thing,

379
00:17:01.015 --> 00:17:02.410
I'm going to be late for class

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00:17:02.410 --> 00:17:03.940
next week because
my daughter has

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00:17:03.940 --> 00:17:05.410
a very important
appointment and I'll

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00:17:05.410 --> 00:17:07.090
just slide in, that's one thing.

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00:17:07.090 --> 00:17:09.850
But if you want to talk
about accommodations,

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00:17:09.850 --> 00:17:12.730
other confidential information,
make sure you schedule

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00:17:12.730 --> 00:17:16.060
that time. Be present.

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00:17:16.060 --> 00:17:17.800
This is really important.

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00:17:17.800 --> 00:17:21.295
There's nothing worse
than being in a meeting,

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00:17:21.295 --> 00:17:23.380
particularly one-on-one and

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00:17:23.380 --> 00:17:25.765
the other individual
is not present.

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00:17:25.765 --> 00:17:27.730
Make sure that your phone,

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00:17:27.730 --> 00:17:30.200
your device is muted.

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00:17:30.300 --> 00:17:32.920
If you're sitting there
and you're getting

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00:17:32.920 --> 00:17:35.005
ready to talk to your instructor
and you're like, wait,

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00:17:35.005 --> 00:17:36.805
hold on just a
second, I've got to,

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00:17:36.805 --> 00:17:41.350
that is not professional.

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00:17:41.350 --> 00:17:43.750
No distractions, you're present,

397
00:17:43.750 --> 00:17:45.220
you're listening,
they're listening.

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00:17:45.220 --> 00:17:48.880
Remember, this person is
giving you their time,

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00:17:48.880 --> 00:17:52.345
so they're expecting you
to give them your time.

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00:17:52.345 --> 00:17:54.250
Utilize your resources.

401
00:17:54.250 --> 00:17:55.420
As I said before,

402
00:17:55.420 --> 00:17:58.930
it's okay to feel anxious about
speaking with professors,

403
00:17:58.930 --> 00:18:02.215
particularly if you're
new to college.

404
00:18:02.215 --> 00:18:04.870
It's okay to talk to

405
00:18:04.870 --> 00:18:07.180
somebody you trust first
to help you be prepared.

406
00:18:07.180 --> 00:18:09.250
Again, to help look
at that email.

407
00:18:09.250 --> 00:18:12.490
Maybe the email is to
set up the appointment.

408
00:18:12.490 --> 00:18:15.160
But ask someone.

409
00:18:15.160 --> 00:18:20.215
Sometimes students will
come to my office and say,

410
00:18:20.215 --> 00:18:22.630
I have to talk to
Professor Smith,

411
00:18:22.630 --> 00:18:25.225
I'm just making this up, and
I'm just really nervous.

412
00:18:25.225 --> 00:18:26.755
I'll say, Oh, you know what?

413
00:18:26.755 --> 00:18:28.585
Professor Smith is
very approachable.

414
00:18:28.585 --> 00:18:31.135
I would send him or
her an email and say,

415
00:18:31.135 --> 00:18:33.160
I'd like to make it an
appointment with you.

416
00:18:33.160 --> 00:18:36.190
I have a couple of
questions about

417
00:18:36.190 --> 00:18:39.925
the material and something
along those lines.

418
00:18:39.925 --> 00:18:43.165
Sometimes if you're
talking with other people,

419
00:18:43.165 --> 00:18:46.105
they might be able to ease
some of those concerns.

420
00:18:46.105 --> 00:18:48.925
This is the way to go.

421
00:18:48.925 --> 00:18:50.980
But when all else fails,

422
00:18:50.980 --> 00:18:53.950
being professional in your
writing and in your one-on-one

423
00:18:53.950 --> 00:18:58.370
conversations is going
to take you a long way.

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00:18:59.610 --> 00:19:01.900
Those are just
some helpful tips.

425
00:19:01.900 --> 00:19:04.760
Does anybody have any questions?

426
00:19:05.460 --> 00:19:09.775
Thank you so much for
attending our workshop,

427
00:19:09.775 --> 00:19:12.380
and we are available.

428
00:19:12.690 --> 00:19:16.120
Our contact information
is here on this slide.

429
00:19:16.120 --> 00:19:17.800
Again, I'm Karen Grella,

430
00:19:17.800 --> 00:19:19.510
and I'm your Accessibility
Specialists,

431
00:19:19.510 --> 00:19:20.770
and Chris Motto is
our Writing and

432
00:19:20.770 --> 00:19:22.090
Tutorial Support Coordinator,

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00:19:22.090 --> 00:19:25.130
and we are here to help.
Thank you so much.