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Help for Students with Single Sign-On

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What is Single Sign-On?

Single Sign-On (SSO) is an authentication process that allows a student to access multiple applications with one set of login credentials. What does that mean for our students? Having our students use a single username and password, it allows them simplified and easy access to:

  • myCayuga
  • Blackboard
  • E-mail
  • Computer Lab workstations
  • Library databases (coming soon)

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Training Videos

Learn more about Single Sign-On and how to log into myCayuga for the FIRST TIME. These training videos will step you through the process.

Video Guide for FIRST TIME Students who
have never logged in, and are NOT registered for classes

 

Video Guide for FIRST TIME Students who
have never logged in, but HAVE registered for classes and does have an email account

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Documentation

Check out our latest documentation for Single Sign-On. Download any file, print out, and keep by your workstation so you can be ready to help any student.

  • Walk-through Steps for Non-SSO Student
    If the student does not have an email account and is not registered for a class, the student is considered Non-Single Sign-On (Non-SSO).
  • Walk-through Steps for SSO Student
    If a student has an email account set up, they are considered registered. If the student has an email account and is registered for a class, the student is considered Single Sign-On (SSO).

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Still having trouble?

Students can contact the IT Help Desk:

  E-Mail Phone
Auburn AuburnHelpDesk@cayuga-cc.edu 315-294-8568
Interoffice: x2268
Fulton FultonHelpDesk@cayuga-cc.edu 315-593-9400
Interoffice: x3100

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