Skip to Main Content View Site Map
Top of Page
 
How Online Courses Work – FAQ
  1. Can I earn my degree online?
  2. Do I have to take all my courses online? Can I take just one?
  3. Do I have to come to campus for tests or labs?
  4. How do I access an online course?
  5. Will another college accept credits from a Cayuga online course?
  6. If I am in high school, can I take online courses for credit?
  7. Do I have to sign on at a particular time or place?
  8. Can I work at my own pace? Are there deadlines?
  9. As a student with a disability, how do I request accommodations for an online class?
  10. Do I have to be an experienced computer/internet user to take an online course?
  11. How do I know whether online courses are right for me?
  12. How do I register and pay for online courses?
  13. Can I drop, add, or change an online course after registering?
  14. What is the attendance policy for an online course?
  15. What is required for admission to the college?
  16. Is a placement test required?
  17. What do online courses cost?
  18. How do I apply for financial aid?
  19. How do I get my books and course materials?
  20. What technology do I need?
  21. Is technical help available throughout the course?
  22. Is there a smart phone app for my iPhone, Android or Blackberry that I can use?

 

1. Can I earn my degree online?

An option for completing many Cayuga courses is online study. Anyone who is qualified to take a classroom course make take the same course online. Many Cayuga degrees can be completed either through on-campus coursework, online study, or a combination of both.

The following degree programs can be completed 100% online:

  • Business Administration A.A.S.
  • Business Administration A.S.
  • Liberal Arts and Science / Humanities and Social Science A..A.
  • Liberal Arts and Science / Mathematics and Science A.S.
  • Criminal Justice / Police A.A.S.
  • Criminal Justice / Corrections A.A.S.

Coursework for the following degree programs can be completed more than 50% online:

  • Accounting A.A.S. (41 of 68 credits)
  • Computer Information Systems A.A.S. (36 of 67 credits)
  • Criminal Justice / Corrections A.A.S. (39 of 63 credits)
  • Geographic Information Systems A.S. (38 of 64 credit)
  • Liberal Arts and Science / Mathematics A.S. (38 of 63 credits)

In addition, two certificate programs can be completed 100% online:

  • Criminal Justice Certificate
  • General Business Certificate

Back to Top

 

2. Do I have to take all my courses online? Can I take just one course online?

You can mix and match online and classroom courses within any semester. With more than 350 online sections offered each year, Cayuga has a wide selection to choose from. If you haven't taken an online course before, we recommend that you start with just one or two online courses.

Back to Top

 

3. Do I have to come to campus for tests or labs?

You never have to come to the Cayuga campus to take an online course. Lab courses either use computer simulations or they require students to purchase lab kits to do experiments at home. Some courses like math, do require a proctored exam. In that case if you live in the Cayuga area you can come to campus and take the test in the Center for Academic Success. If you live outside this area instruction in the course will explain how you can find a proctor at a local college, school, church, etc. and take the test there.

Back to Top

 

4. How do I access an online course?

https://cayuga.sln.suny.edu is the site for Cayuga online courses. NOTE: The prefix "www." is not used.

At this site and elsewhere, you will sometimes see a reference to the "Angel" online course delivery system. This is the system used to manage and deliver all Cayuga online courses.

To access this website, you will need a login name and password. For details on getting started, please read Getting Started in Your Online Course.

Back to Top

 

5. Will another college accept credits from a Cayuga online course?

Your course will appear on your transcript (course record) exactly the same as if you had taken it in class, with no indication whether or not it was online. If you are interested in transferring Cayuga course credit to another institution, you will need to adhere to that college's transfer credit approval policy. Check with that institution for specific information on transfer credit and applicability of coursework toward a degree program elsewhere.

Back to Top

 

6. If I am in high school, can I take online courses for credit?

For “dual credit” (counting a course both for college credit and toward your graduation from high school in New York State ) you will need your high school administration’s permission and approval. To obtain this, ask your guidance counselor to send a letter to the Cayuga Community College Admissions office indicating the need for this course as a part of your education. In general, Cayuga will admit anyone who can benefit from a course and has completed the prerequisites.

Back to Top

 

7. Do I have to sign on at a particular time or place?

All fully online courses are asynchronous, which means that you can sign on at any time of the day or night wherever you have internet access. You will need to plan your schedule based on the instructor's course expectations. You will be granted access to your course between the starting and ending dates of the course.

Back to Top

 

8. Can I work at my own pace? Are there deadlines?

Online courses are demanding. They are not self-paced or self-study, and should not be viewed as easier than classroom courses. They are actively led by an instructor, and there are deadlines. Normally, a semester course will consist of a series of two-week modules. In each module you will be expected to read the textbook and other materials, read faculty lectures online, submit your answers to questions, complete other exercises or assignments, and participate in online discussions. (In online discussions, you will read short notes posted by other students and post your own responses.) You will probably have to log on to the website about three times per week to complete your work.

Back to Top

 

9. As a student with a disability, how do I request accommodations for an online class?

Contact the Office of Accessibility Resources or call 315-255-1743 x2422 to request accommodations. Be prepared to provide documentation of your disability. See the documentation guidelines webpage for more information.

Back to Top

 

10. Do I have to be an experienced computer/internet user to take an online course?

Although you do not have to be an expert, you must have basic computer skills. You need to know how to access the internet and navigate websites, use word processing software (such as Microsoft Word), and copy and paste between two programs running in separate windows. You should also know how to save a document in “rtf” (rich text file) format. Once you apply for your password for an online course, you will be presented with an SLN tutorial. We recommend that you complete the tutorial, to better understand how to participate. SLN offers HelpDesk services seven days a week to answer your technical questions.

Back to Top

 

11. How do I know whether online courses are right for me?

Many students find that online study provides valuable flexibility to fit courses into their busy schedule. You might find this aspect of online study ideal for your needs, too. However, you must be self-motivated and disciplined. You'll have to commit to a schedule of coursework just as you would for on-campus classes, but on your own initiative rather than on a fixed class schedule. Here is a quick survey to see if online learning is right for you.

Back to Top

 

12. How do I register and pay for online courses?

You can enroll in online courses just as you would for a classroom course. If you plan to pursue a Cayuga degree either full-time or part-time, start by contacting the Admissions office. If you do not plan to pursue a Cayuga degree or are already enrolled as a Cayuga student, you can register directly with the Registrar's office by phone or e-mail. Cayuga's Business office and Financial Aid office serve online students also.

Back to Top

 

13. Can I drop, add, or change an online course after registering?

Please contact the Registrar if you wish to add, drop, or change an online course after registering. College policies for online courses are the same as for on-campus courses. These include dropping, adding, or changing a course, academic calendar, withdrawal dates, and refunds. For more on College policies, see the College catalog.

Back to Top

 

14. What is the attendance policy for an online course?

Attendance in an online course is defined as an active post or submission within the course including discussions, written assignments and tests. This standard will be used to determine all attendance issues, including but not limited to, never having attended reports, last date of attendance, and involuntary withdrawal from a course due to lack of attendance.

Back to Top

 

15. What is required for admission to the College?

To become a full-time student, you will need to supply your high school transcript or copy of your GED, as well as transcripts from any other colleges where you have earned credit. Contact Admissions at:

Office of Admissions
Cayuga Community College
197 Franklin St.
Auburn, NY 13021
admissions@cayuga-cc.edu
315.255.1743 ext. 2241

Back to Top

 

16. Is a placement test required?

For all students, a placement test is required for English and mathematics courses. The College's Center for Academic Success offers placement testing on-campus and can arrange for online placement testing as needed. The Admissions office can assist you with this process. If you take the placement test off-campus, you may have to pay for proctoring (supervision).

Back to Top

 

17. What do online courses cost?

Tuition is the same per credit hour as for on-campus courses. Online course fees apply. Complete information is at Tuition and Fees.

Back to Top

 

18. How do I apply for financial aid?

Follow the same procedure as you would for on-campus courses. Details are on our Financial Aid page. You can download and submit forms from there, and view contact information for the Financial Aid office.

Back to Top

 

19. How do I get my books and course materials?

It is your responsibility to get the required textbooks and materials before your course starts. Course descriptions for SUNY Learning Network (SLN) online courses include information on required textbooks and materials, as well as information about the College bookstore, under the “Book Info” link. You can visit Cayuga's bookstore at either the Fulton or Auburn campus (for online courses, check to make sure the campus store has your textbooks in stock), or you can phone your order to the bookstore and have it shipped to you. You can buy your textbooks from other sources, but it is your responsibility to get the right titles and editions. Failure to obtain correct textbooks or materials will not entitle you to a refund of tuition if you drop the course, nor does the College or faculty have any responsibility to assist you with these materials.

Back to Top

 

20. What technology do I need?

To take Cayuga courses online, you will need a computer system that meets the following minimum requirements:

  • Windows XP, VISTA, Windows 7 or Windows 8; or Mac OS/X (10.3 or higher)
  • Word processing software that will save files in Microsoft Word or Rich Text Format (RTF) (Word, Open Office, etc.)
  • Internet access
  • Web browser (available as free download); set browser to allow cookies from suny.edu domain
  • Word processing software that will save files in Microsoft Word 6.0 or Rich Text Format (RTF)

Back to Top

 

21. Is technical help available throughout the course?

If you need help getting into your course, sending assignments, requesting a password, or resolving other technical issues, contact the SLN HelpDesk at 800-875-6269 x 2 during the following hours (Eastern time), or e-mail helpdesk@sln.suny.edu.

Monday - Thursday 8:00 a.m. - 9:00 p.m.
Friday 8:00 a.m. - 5:00 p.m.
Saturday 10:00 p.m. - 5:00 p.m.
Sunday 1:00 p.m. - 9:00 p.m.

Back to Top

 

Contact Information

For more information about Cayuga's internet courses, please contact Ed Kowalski in the Academic Programs Office.

Phone: 315-255-1792 ext. 2498
E-mail: kowalskie@cayuga-cc.edu

 

22. Is there a smart phone app for my iPhone, Android or Blackberry that I can use?

Yes there is. You would use the Blackboard Mobile™ Learn application and search for “Cayuga Community College”. You can find out more information here.