Getting Started in Your Online Course
Once you register, you will be mailed a letter giving you a login name and password. The letter will arrive about 10 days before your course starts. However, you will not be able to view your course until one week before the course start date.
Start by going to https://cayuga.sln.suny.edu (the prefix “www.” is not used for this website). To log in, use the user name and password sent to you, then follow the instructions to personalize your password. If you have any problems call the SLN Helpdesk at 1-800-875-6269.
If you drop or add a course, your homepage will automatically change within one day to reflect your new schedule. If a change appears in your course list that you did not request, please call the Registrar's office at 315-255-1743 ext 2217.
You can access your course beginning one week before the course starts. Be sure to check the Course Schedule for the start date, since some courses start mid-semester.
Browser Compatibility
The SLN Angel system encounters technical problems with Internet Explorer 6.x for Windows and with Safari for Macintosh. We recommend that you download and use Mozilla Firefox as your web browser for Angel. A free download of Mozilla Firefox is available at http://www.getfirefox.com.
Technical help
If you need help getting into your course, sending assignments, requesting a password or with other technical issues, contact the SLN HelpDesk at 800-875-6269 (extension 2) during the following hours (Eastern time), or email at helpdesk@sln.suny.edu.
| Monday - Thursday | 8:00 a.m. - 9:00 p.m. |
| Friday | 8:00 a.m. - 5:00 p.m. |
| Saturday | 1:00 p.m. - 5:00 p.m. |
| Sunday | 1:00 p.m. - 9:00 p.m. |
Textbooks and supplies
It is your responsibility to get the required textbooks and materials before your course starts. Your course description on the SLN website will provide information on the required textbooks and materials, as well as information about the College bookstore, under the “Book Info” link. You can visit Cayuga's bookstore at either the Fulton or Auburn campus (for online courses, check to make sure the campus store has your textbooks in stock), or you can phone your order to the bookstore and have it shipped to you. You can buy your textbooks from other sources, but it is your responsibility to get the right titles and editions. Failure to obtain correct textbooks or materials will not entitle you to a refund of tuition if you drop the course, nor does the College or faculty have any responsibility to assist you with these materials.
Other questions?
For further details, please read Credit Courses Online - FAQ. You can also contact Ed Kowalski in the Academic Programs Office at 315-255-1792 x 2498.
